Friction is the enemy of flow. In enterprise systems guided by the practices of Lean-Agile ways of working, friction shows up in every backlog handoff, synthesis, market research event, customer voice generation, creation of personas, and on and on…topped off with inconsistent WSJF scoring, and incomplete Lean Business Cases.

The result is added cognitive load on the humans in the loop operating in the system, from Business Owners to Product Managers and Agile Release Train (ART) teams. Agile Lifecycle Management (ALM) tools like Target Process (ATP) are essential, but they require rigorous discipline to maintain. That discipline creates overhead that slows teams down.  It is a decades old theme. Buy the awesome tool, then don’t use it well.

The question we asked at Agile Rising: What if an AI agent could reduce this friction and cognitive load?